Reply To: Issues and questions

VitalPBX Community Support General Discussion Issues and questions Reply To: Issues and questions

    Rodrigo Cuadra
    First of all thank you very much for considering VitalPBX as an alternative.

    Regarding the EPM, we tell you that we are working hard on a new EPM that has all the security measures and features that are currently required. This new EPM will be available in the third quarter of 2020.

    Regarding DIDs, these are added in the creation of the secondary Tenant, that is, each secondary Tenant may have its list of DIDs.

    In this way, when an external call comes in and goes to one of these DIDs, the main Tenant is in charge of distributing it correctly, regardless of whether another Tenant has created the same DID.

    Regarding the search and the other options, we tell you that we are constantly improving the Multi-Tenant options, however, it must be taken into account that in this case each Tenant is considered a complete PBX, it is not a single extension.

    If you want to have multiple users and each with a single DID and extension, you can do it in the main Tenant and you give the user access only at the Portal level.