Reply To: call transfer ,

VitalPBX Community Support General Discussion call transfer , Reply To: call transfer ,

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    To use QMetrics with VitalPBX, and doesn’t lose any functionalities, make sure to define on QMetrices the following parameter:

    platform.directami.extension=Local/${num}@queue-call-to-agents

    The parameter above defines how the agents will be added and dialed on Queues, without this, the calls will be not recorded or transferred.

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