Reply To: Queues , calls getting passed to queue members that are on calls

VitalPBX Community Support General Discussion Queues , calls getting passed to queue members that are on calls Reply To: Queues , calls getting passed to queue members that are on calls

    gerrykernan
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    some extra info

    5875 is on a call outbound . core show hint , show 5875 as in use

    [root@asteriskqm-2 ~]# asterisk -rx “core show hint 5875”
    5875@extension-hints: sip/5875&Custom:DND_ State:InUse Presence:not_set Watchers 0
    1 hint matching extension 5875

    but in queue exten is showing as not inuse
    [root@asteriskqm-2 ~]# asterisk -rx “queue show Q507”
    Q507 has 0 calls (max unlimited) in ‘leastrecent’ strategy (7s holdtime, 113s talktime), W:0, C:328, A:47, SL:96.6%, SL2:95.2% within 60s
    Members:
    Local/5873@queue-call-to-agents/n (ringinuse disabled) (dynamic) (in call) (In use) has taken 23 calls (last was 1663 secs ago)
    Local/5853@queue-call-to-agents/n (ringinuse disabled) (dynamic) (Not in use) has taken 13 calls (last was 199 secs ago)
    Local/5870@queue-call-to-agents/n (ringinuse disabled) (dynamic) (Not in use) has taken 21 calls (last was 260 secs ago)
    Local/5850@queue-call-to-agents/n (ringinuse disabled) (dynamic) (in call) (In use) has taken 15 calls (last was 2647 secs ago)
    Local/5874@queue-call-to-agents/n (ringinuse disabled) (dynamic) (paused was 131 secs ago) (Not in use) has taken 18 calls (last was 615 secs ago)
    Local/5875@queue-call-to-agents/n (ringinuse disabled) (dynamic) (Not in use) has taken 17 calls (last was 412 secs ago)
    Local/5852@queue-call-to-agents/n (ringinuse disabled) (dynamic) (paused was 8383 secs ago) (Not in use) has taken 2 calls (last was 22012 secs ago)
    Local/5876@queue-call-to-agents/n (ringinuse disabled) (dynamic) (Not in use) has taken 17 calls (last was 24 secs ago)
    No Callers

     

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