Reply To: Fax through ATA

VitalPBX Community Support General Discussion Fax through ATA Reply To: Fax through ATA

    WavSpeed Inc
    I’m having issues with both inbound and outbound faxing with an ATA and fax machine. I’m also using the Cisco SPA112 devices for faxing. They worked fine in FreePBX, but I can’t seem to get it to work in VitalPBX, and we are using the latest v3 Carrier multi-tenant platform. I have tried the Virtual Fax and that works 100% and is solid for both inbound and outbound faxing. But when attaching a physical ATA to a fax machine, I cannot get it to work at all. The ATA is registered, and as far as I can tell, it’s configured correctly as well. When calling it, the ATA rings the fax machine and it answers. But it fails every time, both inbound and outbound.

    If you could supply steps on how you configured your SPA112 ATA and how the extension in VitalPBX is configured, it would be a great help with us that are trying to figure this out. Thank you.