- May 4, 2021 at 4:04 pm
First of all you need to install the language you want to use, go to: Settings/Voice Prompts Asterisk Sound
Then you create the language in PBX/Incomings Calls Languages and Create the leguanges that you are going to use and select the language.
Here make sure that the Destination is the one you want after the language change, that is, the destination you would have in the IVR.
Now, in the IVR when you press 9 you must go to the language change, which in your case is French.0