First, on the tenant’s creation, you only need to define the outbound profile, then, you can log in, or switch to your new tenant, go to the Class of Service module, here, you will notice a new field named “Outbound Profile”.
- May 28, 2020 at 11:18 pm
Just to clarify the steps:
- On the main tenant, you will define the following items
- Outbound Routes
- Route Selections
- Then, you can create a new tenant, or modify an existing one. Here, on the calls routing tab, you must select your outbound profiles (Route Selections) that will be assigned to the tenant.
- Finally, you must log in, or switch to your new tenant, and then, go to the Class of Service module and select the existing class of service, by default “All Permissions”. Here, you must update the outbound profile field with the desired option.
Hope this helps0