Reply To: Put call on hold, pick up on another handset

VitalPBX Community Support General Discussion Put call on hold, pick up on another handset Reply To: Put call on hold, pick up on another handset

    rudolfl
    Participant
    As I am unable to edit or remove original post, I have to add it as a reply.

    As i am doing some research, I think I should re-phrase the question.

    Feature I am looking for is “call park”. Phones (I have Polycom 300SIP and Polycom VVX500) provide button for “call hold”.

    I am not 100% sure if “call hold” is a feature of the handset or PBX. If it is a feature of PBX, is there a way to redefine functionality to be a “parked” call instead of “on hold”.

    I am currently researching Polycom phones to see if I cn re-define “HOLD” button to send a feature code instead.

     

    Rudolf

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