Reply To: Calls fail using off-hook dialing.

VitalPBX Community Support General Discussion Calls fail using off-hook dialing. Reply To: Calls fail using off-hook dialing.

    rudolfl
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    Thanks,

    You are right!

    As it turns out Polycom phones come with pre-defined dialmap built-in. After phone reset, it loads the dialmap. They did it so that call can be placed without the need to press “CALL” button. Once pattern matches, call is automatically placed. Naturally,  my numbers did not match.

    I have two completely different phones, but both are from Polycom.

    I tried to remove their dialplan completely and can place call.

    Thank you for your help,

    Rudolf

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