Reply To: RE: 2.3.1-2 MOH plays default not custom sound

VitalPBX Community Support General Discussion 2.3.1-2 MOH plays default not custom sound Reply To: RE: 2.3.1-2 MOH plays default not custom sound

    mmcs
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    [Solved] After upgrading to 2.3.0-3, MOH custom file does not play only default asterisk file.  

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    mmcs
      mmcs
    (@mmcs)
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    24/03/2019 9:32 pm   

     

    Here is the sequence of call events

    1. IVR Main – custom Welcome file plays fine

    2. IVR Option -Cusotm file to tell caller to pres 0  works fine

    3. -rings upto 3 times before goes to park correctly

    4. When in park – BLF lights up correctly but No custom on hold message plays. Just the default elevator music kicks in.

    also vitalpbx check-integrity doesnt seem to set the permissions on these MOH folders

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