Reply To: RE: After Update to new version 2.4.1-3 voicemail plays busy greeting when the phone is not in use

VitalPBX Community Support General Discussion After Update to new version 2.4.1-3 voicemail plays busy greeting when the phone is not in use Reply To: RE: After Update to new version 2.4.1-3 voicemail plays busy greeting when the phone is not in use

    DannyLarsen
    Participant
    none

    This is the problem: Extension A calls extension B, extension B does not answer but is NOT on the phone, the voicemail prompt plays ” the person at ext XX is on the phone” ( or the recorded Busy greeting}.

    Normal operation of this has always been to play the Unavailable Greeting

    Here is a trace in Ver 2.3.8-1   (playing the unavailable greeting as it should)

    — Executing [s@sub-leave-vm:7] Gosub(“SIP/212-00001ab6”, “sub-vm,s,1(211@vitalpbx-voicemail,us)“) in new stack
    — Executing [s@sub-vm:1] NoOp(“SIP/212-00001ab6”, “Leave a Voicemail”) in new stack
    — Executing [s@sub-vm:2] VoiceMail(“SIP/212-00001ab6”, “211@vitalpbx-voicemail,us“) in new stack
     — <SIP/212-00001ab8> Playing ‘vm-theperson.ulaw’ (language ‘en’)
    > 0x7fba6c05f110 — Strict RTP learning complete – Locking on source address XXXXXXXXXXX:50122
    — <SIP/212-00001ab8> Playing ‘digits/2.ulaw’ (language ‘en’)
    — <SIP/212-00001ab8> Playing ‘digits/1.ulaw’ (language ‘en’)
    — <SIP/212-00001ab8> Playing ‘digits/1.ulaw’ (language ‘en’)
    — <SIP/212-00001ab8> Playing ‘vm-isunavail.ulaw‘ (language ‘en’)
    — <SIP/212-00001ab8> Playing ‘beep.ulaw’ (language ‘en’)

     

    Now a trace of Ver 2.4.1.3 (playing the busy on the phone greeting when the phone is NOT in Use)

    — Executing [s@sub-leave-vm:7] Gosub(“SIP/10-000000bb”, “sub-vm,s,1(12@vitalpbx-voicemail,b)“) in new stack
    — Executing [s@sub-vm:1] NoOp(“SIP/10-000000bb”, “Leave a Voicemail”) in new stack
    — Executing [s@sub-vm:2] VoiceMail(“SIP/10-000000bb”, “12@vitalpbx-voicemail,b“) in new stack
    — <SIP/10-000000bb> Playing ‘vm-theperson.ulaw’ (language ‘en’)
    > 0x7f4d5c03d760 — Strict RTP learning complete – Locking on source address 192.168.0.233:50118
    — <SIP/10-000000bb> Playing ‘digits/1.ulaw’ (language ‘en’)
    — <SIP/10-000000bb> Playing ‘digits/2.ulaw’ (language ‘en’)
    — <SIP/10-000000bb> Playing ‘vm-isonphone.ulaw‘ (language ‘en’)

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