Reply To: RE: Behind firewall no audio either way

VitalPBX Community Support General Discussion Behind firewall no audio either way Reply To: RE: Behind firewall no audio either way

    nj44451
    Participant

    @phil

     

    Thanks for reply. Just to recap.

    PBX and phone on local network both behind firewall SIP provider outside.

    Firewall has ports 5060-5010 TCP/UDP forward to local IP of PBX

    Firewall has ports 10,000-20,000 forwarded to local IP of PBX

    firewall in PBX is off

    external IP is entered in text box in sip/network

    Nat set to force comedia in Sip/network

    PBX and phones IP are listed in the local IP address

    phones are using the local IP of the PBX and register correctly

    Phones have 10000-20000 for the RTP

     

    Currently I have audio if I call into the IVR I can hear the message.

    Internal calls on the phones work fine.

    So the  issue is if you call into a DID to an ext it rings but no audio either way.

    Have not tried outbound calls.

    I will take a look at your configuration once you send it.

     

    Also do you need to set the NAT setting in the EXT’s screen?

     

    Thanks again for your help,

     

    Trent

     

     

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