Reply To: RE: Behind firewall no audio either way

VitalPBX Community Support General Discussion Behind firewall no audio either way Reply To: RE: Behind firewall no audio either way

    phil
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    Hi There,

    The phones are OK if it works with no firewall.

    If the calls ring in with firewall but no audio the the SIP port is correct, but my guess is the RTP port is not matching on either Vitalpbx, firewall or the phones – you need a range – I use 10000-20000 on the RTP setup on vitalpbx, you need this through the firewall and also 10000 as the base range on the phone. You also want to make sure the firewall is setup correctly to stop anyone making calls through the pbx extension and via your trunk.

    HTH

    Phil

     

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