Hi Rodrigo,
Thank you for your answer. I’ve already tried the options described in the manual, but without sucess. Isn´t very clear with option of hint I need use to monitor a extension. I tried boss/secretary and also personal assistant, and none of them was worked. My sip phone is a Grandstream, and I’m using an extension from a Tenant. Is it possible to have some limitation considering to be a tenant extension ?
