Reply To: RE: Call transfer fails to go to voicemail

VitalPBX Community Support General Discussion Call transfer fails to go to voicemail Reply To: RE: Call transfer fails to go to voicemail

    TheG-Man
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    Posted by: @ing-joserivera26

    This happens because the calls go first to a ring group. When calls come through a ring group, the diversions like voicemail are not allowed.

    We will analyze it and see what we can do about it.

    How would that randomly affect the transfer? The call is being answered by the member of the ring group and then transferred to different extension. I tried multiple times today and test phones and it only failed once.

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