Posted by: @ing-joserivera26
- August 23, 2019 at 3:48 pm
This happens because the calls go first to a ring group. When calls come through a ring group, the diversions like voicemail are not allowed.
We will analyze it and see what we can do about it.
How would that randomly affect the transfer? The call is being answered by the member of the ring group and then transferred to different extension. I tried multiple times today and test phones and it only failed once.0