Reply To: RE: Dial by name option in IVR

VitalPBX Community Support General Discussion Dial by name option in IVR Reply To: RE: Dial by name option in IVR

    InTeleSync
    Participant

    I see how it works now. You must first go to PBX -> Applications -> Custom Destinations. Then, create a destination for the Directory.

    Description: Dial By Name Directory
    Number to Dial: 411
    Class of Service: All Permissions (or applicable)

    Then, from the IVR entries tab you’ll now have an option for “Custom Destinations” in the dropdown, from where you’ll be able to select the above “Dial By Name Directory” option.

     

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