Reply To: RE: Dial by name option in IVR

VitalPBX Community Support General Discussion Dial by name option in IVR Reply To: RE: Dial by name option in IVR

    kbohannon
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    Internal extensions can dial 411, but what about external parties? Currently on my client’s Kerio Operator system the caller hears “If you know your party’s 4-digit extensions you can dial it at any time; for a dial by name directory, press 8”.

    I am moving this client from Kerio Operator; in that IVR, the dial by name directory was a service extension that I could type into the destination field. In VitalPBX, I can’t manually type 411 for the entry “8”. 

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