Reply To: RE: Fax to email problem

VitalPBX Community Support General Discussion Fax to email problem Reply To: RE: Fax to email problem

    InTeleSync
    Participant

    Okay found the issue. The fax server is attempting to send mail out as ‘uucp’. My SMTP server is rejecting that as a valid sender.

    Feb 19 21:46:51 pbx postfix/pickup[30743]: E6DD74A5AD2: uid=10 from=<uucp>
    Feb 19 21:46:51 pbx postfix/cleanup[30797]: E6DD74A5AD2: message-id=<20200220024651.E6DD74A5AD2@pbx.intelesync.net>
    Feb 19 21:46:51 pbx postfix/qmgr[30744]: E6DD74A5AD2: from=<uucp@intelesync.com>, size=32350, nrcpt=1 (queue active)
    Feb 19 21:46:52 pbx postfix/smtp[30799]: E6DD74A5AD2: to=<sales@intelesync.com>, relay=email-smtp.us-east-1.amazonaws.com[3.212.180.221]:587, delay=0.23, delays=0.01/0/0.09/0.12, dsn=5.0.0, status=bounced (host email-smtp.us-east-1.amazonaws.com[3.212.180.221] said: 554 Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-1: PBX Fax Notifications <fax@pbx.intelesync.net> (in reply to end of DATA command))
    Feb 19 21:46:52 pbx postfix/cleanup[30797]: 2BB714A5AD3: message-id=<20200220024652.2BB714A5AD3@pbx.intelesync.net>
    Feb 19 21:46:52 pbx postfix/qmgr[30744]: 2BB714A5AD3: from=<>, size=34548, nrcpt=1 (queue active)
    Feb 19 21:46:52 pbx postfix/bounce[31009]: E6DD74A5AD2: sender non-delivery notification: 2BB714A5AD3
    Feb 19 21:46:52 pbx postfix/qmgr[30744]: E6DD74A5AD2: removed
    Feb 19 21:46:52 pbx postfix/smtp[30799]: 2BB714A5AD3: to=<uucp@intelesync.com>, relay=email-smtp.us-east-1.amazonaws.com[100.24.148.21]:587, delay=0.1, delays=0/0/0.09/0, dsn=5.0.0, status=bounced (host email-smtp.us-east-1.amazonaws.com[100.24.148.21] said: 501 Invalid MAIL FROM address provided (in reply to MAIL FROM command))
    Feb 19 21:46:52 pbx postfix/qmgr[30744]: 2BB714A5AD3: removed

    Seems to me the fax server should be pulling the same SMTP info as the rest of the system, particularly the sender email account, or be able to specify the sender email address in Global Fax Settings or Fax Devices.

    So please address this email issue, and please explain the apparent redundancy of the Inbound Route destination settings and the “proper” way to do it. 

     

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