@mrivera : About email settings, the smtp settings are configured and tested as well as the email address on my extention general tab. Fax to Email and Fax enable options are ON on the advanced tab of the extention. Is there any other settings for email?
@mo10 : my FAX DID is routed to a custom application with a fax setting destination pointing to my FAX extention. In my FAX ext, I enabled FAX Enabled and Fax to mail on advanced tab. It looks you have the same issue as I do.
