› VitalPBX Community Support › General Discussion › I have a problem with the incoming call. › Reply To: RE: I have a problem with the incoming call.
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- April 29, 2019 at 11:05 pm
Hello zGansalloz,
The most probable is that you have a misconfiguration on VitalPBX, or in the VoIP provider side.
You should check if the trunk is registered against the VoIP Provider, also, if your provider uses a registering string, you must check that the registering string is ok.
If you want, we offer professional support for a low cost, and we can connect and configure your trunk for you remotely
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