Reply To: RE: Set MoH for incoming call

VitalPBX Community Support General Discussion Set MoH for incoming call Reply To: RE: Set MoH for incoming call


    Hello thanks for your reply!

    I mean i already recorder the announcement, the only problem is that i don’t find where to set it.

    These are the steps :

    1)customer call the trunk set with an IVR

    2)customer make the selection after a welcome message, after the selection they hear the waiting message until a technician answer the phone (the waiting message is the same for every selection)

    3)techinician answer the phone.

    Do you know where i can set it?i uploaded it on “MoH section” and set it on External – Inbound route section but it doesn’t work.