Reply To: RE: Unable to see incoming Fax

VitalPBX Community Support General Discussion Unable to see incoming Fax Reply To: RE: Unable to see incoming Fax

    kbohannon
    Participant

    Same problem here. Updated to 2.8.3, all updates run, and the inbound fax appears in /var/spool/hylafax/recdq, but doesn’t appear in the Fax Viewer, nor does it get sent out via email. In my case, I am about to lose this client (a law firm that receives faxes) for just this one issue.

    mysql -uroot ombutel -e”select * from ombu_faxes_log”

    (image attached: note that the test faxes I sent to this server today do not show up, but the TIF dfiles are in /var/spool/hylafax/recdq)

    [root@xxx ~]# ll /var/lib/ombutel/ | grep fax
    drwxrwsr-x+ 5 apache ombutel 4096 Oct 29 12:16 fax

    [root@xxx ~]# ll /var/lib/ombutel/fax/
    total 12
    drwxrwsr-x+ 2 uucp apache 4096 Oct 8 12:09 recvd
    drwxrwsr-x+ 2 uucp apache 4096 Oct 8 12:09 sent
    drwxrwsr-x+ 2 apache ombutel 4096 Aug 15 10:28 tmp

    [root@xxx ~]# ll /var/lib/ombutel/fax/recvd/
    total 1048
    -rw-rw-r– 1 uucp apache 263601 Aug 8 09:16 1565273776.pdf
    -rw-rw-r– 1 uucp apache 109671 Sep 5 09:45 1567694711.pdf
    -rw-rw-r– 1 uucp apache 105598 Sep 5 09:47 1567694824.pdf
    -rw-rw-r– 1 uucp apache 103415 Sep 5 09:48 1567694936.pdf
    -rw-rw-r– 1 uucp apache 305386 Sep 17 16:30 1568755832.pdf
    -rw-rw-r– 1 uucp apache 138821 Sep 23 10:59 1569254375.pdf
    -rw-rw-r– 1 uucp apache 33823 Oct 9 16:22 1570656151.pdf

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