- October 28, 2019 at 1:38 pm
Ok i changed the DTMF on Inband and now the phone accepted the pound key to stop the registration, so now through the dashboard i can see it enabled but at this point it is not clear how can i use this personal IVR after the call on my principal IVR.
This is the scenario:
call to a number -> the main IVR has the module destination set to the voicemail busy to the extension with the personal IVR enabled -> after the recording i confirm the registration with 1 key and then the system hang up (this is the point where i need to listen the personal IVR because i need a second choice to make a phonecall directly)
Thanks in advance0