Hey All.
Ok. I wrote something that links to our central database to lookup a number when someone calls in. in the CID lookup i’m using
query=[CIDNUM] , which works perfectly, and returns the CIDNUMBER as the CIDNAME if there is a null result.
( basically
if(num_results == 0)
return $_REQUEST[‘query’];
)
Is there any ways i can get it to show the CIDNAME set by the server before it does the lookup if there’s a null result? maybe another feild name i can send in the query like query=[CIDNUM]&original=[CIDNAME] ???
Basically, it’s set on the incoming route to Prepend a department Identifier Before the CID name when someone calls in dependant on DID used…. But obviously my CID lookup script it now amending that to the Original CID number, without prepending it with our Prefix… I was going to use the QUEUES script to Prepend it instead of the Incoming route, However the Queues section doesn’t allow Special Characters (like a : ) in the prepend, where as CID modifiers do……
Or would it be easier for me to re-write the dialplan to do the Lookup first, Then the apply the Modifier?? If so, which dialplan do i change? 😀
I’m betting that there is already a built in variable i can use for the query, but can’t find the documentation on it!!
Thanks in advance,
Mike.
.
