› VitalPBX Community Support › General Discussion › 2.3.1-2 MOH plays default not custom sound
MOH plays default file not custom MOH uploaded as in 22.214.171.124 update. was working in 2.3.1-1
vitalpbx –check-integrity says it fixes permissions every time it is run. Does not say no issues found when run consecutively.
Where is playing the default MOH?
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Here is the sequence of call events
1. IVR Main – custom Welcome file plays fine
2. IVR Option -Cusotm file to tell caller to pres 0 works fine
3. -rings upto 3 times before goes to park correctly
4. When in park – BLF lights up correctly but No custom on hold message plays. Just the default elevator music kicks in.
also vitalpbx check-integrity doesnt seem to set the permissions on these MOH folders
Please update to version 2.3.1-3
Updated as requested to 23—3
vitalpbx –integrity-check works correctly on consequent runs it says no errors found
MOH works again – note:
After the updates, it seems necessary to delete and re add the custom MOH Class and then re-select the MOH class for each extension in advance and follow me.
I re-did the MOH Class and the deleted and re-added the file in Recording Management. not sure which step or combination of steps corrected it.
Tanks for your help