Blacklist – Change what the caller hears

VitalPBX Community Support General Discussion Blacklist – Change what the caller hears

  • Post
    Steve
    Participant

    I found what I think is where the caller hears the “you have been blacklisted” message if their number is on the blacklist:

    [sub-check-blacklist]
    exten => s,1,NoOp(Testing if ${ARG2} is in Black List)
    same => n,GotoIf(${DB_EXISTS(${ARG1}/blacklist/${ARG2})}?banned)
    same => n,Return
    same => n(banned),NoCDR()
    same => n,Answer()
    same => n,Playback(privacy-you-are-blacklisted&goodbye,skip)
    same => n,Hangup()
    ;END of [sub-in-blacklist]

    Can we change what the caller hears or the way the call is handled within VitalPBX?  In other words let’s say I want to play a differnent message or just send ringback to the caller vs. the “You have been blacklisted” message.

     

    Is that possible to change how the call is handled?

     

    TIA.

    Great system!

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