Blacklist module can't forward to voicemail

› VitalPBX Community Support › General Discussion › Blacklist module can't forward to voicemail

  • Post
    • February 10, 2020 at 6:51 pm
    technomancer_101
    Participant

    Hi there,

    I’m trying to setup the blacklist so certain incoming numbers are automatically directed to a voicemail box, however when I enable and test I get “We’re sorry, but voicemail service is disabled for this extension”

    From what I’ve found and what I’ve tested, I can’t see anything wrong with my voicemail setup.

    Does the blacklist module rely on specific feature codes?

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  • Replies
    • February 11, 2020 at 12:00 am
    Jose Miguel Rivera
    Keymaster
    NI
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    We will make some tests to try to reproduce the issue you are reporting, and then, give you a better answer about what you can do to fix it.

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    • February 11, 2020 at 2:15 pm
    technomancer_101
    Participant
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    Thank you.

    And not that it really needs saying, but yes, this voicemail works normally for both internal and external calls after the 30 seconds of ring time

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    • March 2, 2020 at 5:45 pm
    technomancer_101
    Participant
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    Any updates on this? Were you able to replicate my issue?

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    • March 2, 2020 at 7:54 pm
    Jose Miguel Rivera
    Keymaster
    NI
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    We already found the issue, we will include its fixed on the next version.

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