Call Forwarding From A ring group

› VitalPBX Community Support › General Discussion › Call Forwarding From A ring group

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    • August 30, 2019 at 11:25 pm
    Sergey Karpenko
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    Currently, I have a live client on Vital pbx that forwards his call from his extension. The problem is that if you directly point the DID to the extension the call forwarding works.  When the DID is pointed to a ring group the call forwarding does not. Has anyone found a solution for this problem as I need help with this asap.

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  • Replies
    • June 4, 2021 at 2:00 pm
    it
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    Hi!
    Are you solved this problem?

    Can you send mi info about this?

     

    Thanks!

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    • June 7, 2021 at 1:36 pm
    Jose Miguel Rivera
    Keymaster
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    Remember the ring groups have an option for allowing or not diversions.
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    • July 15, 2021 at 4:37 pm
    it
    Participant
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    Problem not solved.

    Call forwarded but no maping for audio ports. no voice. but if we add phome end do forwarding on phone extension – call forwarded and voice is normal.

    Our client ask what we csn do that forwarding eork when calls income to group number?

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