We recently installed VitalPBX as our phonesys. We are having the issue where, while on a conference with multiple people, our extension connects to our Conference while muted(the phone itself has a mic mute option that isn’t digital). After an uncertain time interval (I’ve tried it up to 6 minutes without replicating the issue,) we can no longer communicate with the rest of the users in the conference after unmuting the phone. Is there anything (log, live feed, etc) I could use to determine what is happening on the backend? I’d like to determine if it’s my phone or the system doing this.
Thank you!
Gerardo V.
