call recording not wiorking

› VitalPBX Community Support › General Discussion › call recording not wiorking

  • Post
    • April 11, 2019 at 1:35 pm
    gerrykernan
    Participant
    Up
    0
    Down

    hi

     

    ive recently upgraded a box from ombutel to vitalpbx , but now call recording is not working .

    noted this messge , do i need to update the tenant id or name?

     

    Executing [s@sub-call-recording:16] NoOp(“SIP/The_Mall-24789”, “Recordins are not available for tenant ombutel”) in new stack

    0
Viewing 2 replies - 1 through 2 (of 2 total)
  • Replies
    • April 11, 2019 at 7:19 pm
    gerrykernan
    Participant
    Up
    0
    Down

    hi

     

    got this sorted .

    use the resolution recommded in this post

    [Solved] CDR / Call recordings not Working since Update to 2.3.1-2

     

    The steps to fix this issue were:

    vitalpbx –build-db (I ran this command to check if the database was fully populated)
    vitalpbx –dump-conf (I ran this command to delete all the configurations and re-build again)

    0
    • April 11, 2019 at 9:13 pm
    Jose Miguel Rivera
    Keymaster
    NI
    Up
    0
    Down

    Excellent

    0
Viewing 2 replies - 1 through 2 (of 2 total)
  • The forum ‘General Discussion’ is closed to new topics and replies.