Call recording , Opt out prompt GRDP

VitalPBX Community Support General Discussion Call recording , Opt out prompt GRDP

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    gerrykernan
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    hi

    with new GRDP rules we need to give callers option to opt out of having their call recorded.  is there a vitalPBX dialplan variable we can use to toggle call recording for a queue on/off ?

     

    Gerry

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    At the moment you can only deactivate the recording of a specific queue
    in PBX> Call Center> Queues
    In General
    Set Record to No
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    gerrykernan
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    Hi Diego

    are they any plans to include such a feature in a future release?

     

    gerry

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