call transfer ,

› VitalPBX Community Support › General Discussion › call transfer ,

Up
0
Down
  • Post
    • July 22, 2020 at 4:06 pm
    Up
    0
    Down
    gerrykernan
    Participant
    hi

    looking to use asterisks transfer features via feature code . but when i input codes during a call nothing happens. do i need to enable it somewhere add transfer to dial string .

    versions

    VitalPBX 2.4.2-4
    Asterisk 16.11.1-1

     

     

    Builtin Feature Default Current
    ————— ——- ——-
    Pickup *8 *08
    Blind Transfer # #1
    Attended Transfer *2
    One Touch Monitor
    Disconnect Call * *0
    Park Call *4
    One Touch MixMonitor

    Dynamic Feature Default Current
    ————— ——- ——-
    one_touch_rec no def *3

    Feature Groups:
    —————
    ===> Group: custom-features
    ===> –> one_touch_rec (*3)

    0
Viewing 3 replies - 1 through 3 (of 3 total)
  • Replies
    • July 23, 2020 at 3:29 pm
    Up
    1
    Down
    hlev
    Participant
    Check the dial profile, you control the possibility of using DTMF codes on the calls there. Though as the warning sign there mentions, be very careful if you are allowing transferring via DTMF for the callers without a proper Class of service.
    Attachments:
    You must be logged in to view attached files.
    1
    • July 24, 2020 at 1:57 am
    Up
    0
    Down
    Callahan M
    Participant
    What do you mean by call transfer? Do you mean call forwarding or divert? I would like to know more about this call transfer. Thank you!
    0
    • July 26, 2020 at 2:41 am
    Up
    0
    Down
    Callahan M
    Participant
    Callahan M wrote:
    What do you mean by call transfer? Do you mean call forwarding or divert? I would like to know more about this call transfer. Thank you!

    May be the OP is asking for call driver or forwarding. But this issue will be solved when he will give us some more details.

    0
Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.