› VitalPBX Community Support › General Discussion › CallerID with Dial Pattern
About the dial pattern for outbound routes, can I define the caller ID for a route? I want different Caller ID to use different routes. Thank you.
You can use the class of services to define the outbound routes and others settings allowed for each extension.
For example you can create a class of service named “Agent” that doesn’t have access to outbound calls and other Class of Service name “Sales” that only have access to local outgoing calls.
Thanks. In the Route Selection under Class of Selective, I can only select ” — All Outbound Routes –“. There is no other options. I have four outbound routes. I want to assign two routes for a class of service. How do I do that?
The class of service has different components, each component can be configure it is own module.
With the CoS you can restrict: Outbound Routes, Feature Codes and Dialed Numbers.
To create a “Route Selection” item you must to go to “PBX >> Class of Service >> Route Selections“