CallerID with Dial Pattern

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    • August 15, 2018 at 4:41 pm
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    Will
    Participant

    About the dial pattern for outbound routes, can I define the caller ID for a route? I want different Caller ID to use different routes. Thank you.

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    • August 15, 2018 at 4:48 pm
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    Jose Miguel Rivera
    Keymaster
    NI

    You can use the class of services to define the outbound routes and others settings allowed for each extension.

    For example you can create a class of service named “Agent” that doesn’t have access to outbound calls and other Class of Service name “Sales” that only have access to local outgoing calls.

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    • August 15, 2018 at 5:10 pm
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    Will
    Participant

    Thanks. In the Route Selection under Class of Selective, I can only select ” — All Outbound Routes –“. There is no other options.  I have four outbound routes. I want to assign two routes for a class of service. How do I do that?

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    • August 15, 2018 at 5:18 pm
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    Jose Miguel Rivera
    Keymaster
    NI

    The class of service has different components, each component can be configure it is own module.

    With the CoS you can restrict: Outbound Routes, Feature Codes and Dialed Numbers.

    To create a “Route Selection” item you must to go to “PBX >> Class of Service >> Route Selections“

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