› VitalPBX Community Support › General Discussion › Calls are not processing in queue though IVR still can be processed (sip_autodestruct messages found)
- This topic has 4 replies, 2 voices, and was last updated 7 months, 2 weeks ago by
Jose Miguel Rivera.
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- April 30, 2020 at 4:56 am
We face the call issue yesterday after seeing below error in master server. All calls are failed to proceed to queue but IVR still can be processed. It had never happened before. Only when we rebooted master server manually and swapped to secondary server, the call were back to normal. Please help check how to prevent this issue.
Apr 29 13:49:49 voice01 asterisk: [2020-04-29 13:49:49] #033[1;31mWARNING#033[0m[25074]: #033[1;37mchan_sip.c#033[0m:#033[1;37m4387#033[0m #033[1;37m__sip_autodestruct#033[0m: Autodestruct on dialog ‘isbciigffzhltor4ptqreqeqtqogoitenfnz@10.18.5.64_b2b-1’ with owner SIP/outbound-000788bb in place (Method: BYE). Rescheduling destruction for 10000 ms
Apr 29 13:49:55 voice01 asterisk: [2020-04-29 13:49:55] #033[1;31mWARNING#033[0m[25074]: #033[1;37mchan_sip.c#033[0m:#033[1;37m4387#033[0m #033[1;37m__sip_autodestruct#033[0m: Autodestruct on dialog ‘isbciigffzhltor4ptqreqeqtqogoitenfnz@10.18.5.64_b2b-1’ with owner SIP/outbound-000788bb in place (Method: BYE). Rescheduling destruction for 10000 ms
Apr 29 13:50:02 voice01 asterisk: [2020-04-29 13:50:02] #033[1;31mWARNING#033[0m[25074]: #033[1;37mchan_sip.c#033[0m:#033[1;37m4387#033[0m #033[1;37m__sip_autodestruct#033[0m: Autodestruct on dialog ‘isbciigffzhltor4ptqreqeqtqogoitenfnz@10.18.5.64_b2b-1’ with owner SIP/outbound-000788bb in place (Method: BYE). Rescheduling destruction for 10000 ms0
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- April 30, 2020 at 4:51 pm
- May 1, 2020 at 5:08 am
- June 6, 2020 at 3:31 am
We assumed this problem was related to chan_sip and we migrated all extensions and trunks to pjsip. Later we found warning messages that says ‘task processors exceed 500 scheduled task’ messages and found AMI stopped and PJSIP endpoint registration decreased. Finally we increased asterisk max file to 50K and MWI value to double. So far it seems fine.0- June 10, 2020 at 10:03 pm
Tagged: Call Failure
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