Can I use more than one trunk on the same output wheel?

VitalPBX Community Support General Discussion Can I use more than one trunk on the same output wheel?

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    novapcjau
    Participant

    My Problem is that I have 2 Trunks a Fixed and a Voip, I would like Fixed to be the first option to make a connection and Voip was only used when Fixed was already being used.
    But each trunk has a Pattern can I use several patterns, for 2 different trunks?

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  • Replies

    You can use multiple patterns with multiple trunks in the outbound routes module

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    novapcjau
    Participant

    If a trunk is busy, has it selected the trunk of the sequence to make a call?

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    Each trunk has a parameter to force the call to the next trunk when a trunk is being marked as busy

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    novapcjau
    Participant

    In order to function correctly, do I need to have the option activated?

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    Posted by: novapcjau

    In order to function correctly, do I need to have the option activated?

    Yes, you must to enable that option if you want that the call continues to next available trunk when a trunk is being marked as busy.

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    novapcjau
    Participant

    The trunk is marked to transfer to the next trunk if it is busy, but it does not happen, the second trunk has no limits for connections only the first and even does not make calls.

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    The hangup cause code for busy is 17, you are receiving a hangup cause 19 that means No answer from user (user alerted), than means that the called party has been alerted but does not respond with a connect indication within a prescribed period of time.

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    novapcjau
    Participant

    Continues without selecting the second trunk when the first trunk is busy.

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    Working on it!!!

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