Cannot reach login web page

VitalPBX Community Support General Discussion Cannot reach login web page

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    kzmoe
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    Hi all,

    Sometime, I cannot reach into Vital login web page (This site can’t be reached) . I restart but still cannot reach login page. I did power off and power on next day , it was OK. I met this issue about 3 times . How can I solve, please.

     

     

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    Check if your public or local IP is on the ban list.

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    kzmoe
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    @ing-joserivera26

    OK,, thanks.

    I stopped the firewall in CLI (systemctl stop firewalld)  and then can reach login web page.

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    Did you add your Public IP to the white list on the intrusion detection module

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    kzmoe
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    @ing-joserivera26

    No I didn’t.

    After I stop firewalld and I can reach the login page and logged in.

    And then start again firewalld. After a few minute later  my PC IP was in ban list automatically.

    I reboot again and try to login but cannot login without stop firewalld.

     

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    First, stop the firewall, then, remove your IP from the Intrusion detection ban list, finally, you must add your public IP or private IP to the white list on the intrusion detection module. 

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    kzmoe
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    @ing-joserivera26

    I got it, thanks

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