› VitalPBX Community Support › General Discussion › CDR / Call recordings not Working since Update to 2.3.1-2
- This topic has 4 replies, 2 voices, and was last updated 1 year, 9 months ago by
TrustedbyU.
- Post
-
- April 5, 2019 at 5:49 pm
Hi All. I have just updated to latest release and it seems that Call Recordings and CDR have broken (it also seems to think i have 4x ram and 2x the HDD space i had previously????).
From what i understand is the updated version of vitalPBX now thinks that i am a tenant on my own system? but i have no idea how to fix? can someone possibly point me in the right direction? This is what Verbose gives out when i receive an incoming call….
-- Executing [s@sub-call-recording:1] NoOp("SIP/7004-00000ece", "Check if call will be recorded") in new stack
-- Executing [s@sub-call-recording:2] NoOp("SIP/7004-00000ece", "Call Type: 2 ") in new stack
-- Executing [s@sub-call-recording:3] Set("SIP/7004-00000ece", "TENANT=1d823890bcc364e6") in new stack
-- Executing [s@sub-call-recording:4] Set("SIP/7004-00000ece", "CALLER=<MYNOWASHERE>") in new stack
== Extension Changed 7004[extension-hints] new state InUse for Notify User 7005
== Extension Changed 7004[extension-hints] new state InUse for Notify User 7001
-- Executing [s@sub-call-recording:5] Set("SIP/7004-00000ece", "CALLEE=7004") in new stack
-- Executing [s@sub-call-recording:6] Set("SIP/7004-00000ece", "APP_FORCE=yes") in new stack
== Extension Changed 7004[extension-hints] new state InUse for Notify User 7003
== Extension Changed 7004[extension-hints] new state InUse for Notify User 7008
-- Executing [s@sub-call-recording:7] GotoIf("SIP/7004-00000ece", "0?:rec_no_available") in new stack
-- Goto (sub-call-recording,s,16)
== Extension Changed 7004[extension-hints] new state InUse for Notify User 7006
-- Executing [s@sub-call-recording:16] NoOp("SIP/7004-00000ece", "Recordins are not available for tenant ombutel") in new stack
== Extension Changed 7004[extension-hints] new state InUse for Notify User 7009
-- Executing [s@sub-call-recording:17] Return("SIP/7004-00000ece", "") in new stack
== Extension Changed 7004[extension-hints] new state InUse for Notify User 7002
== Spawn extension (cos-all, , 1) exited non-zero on 'SIP/7004-00000ece'
-- SIP/7004-00000ece Internal Gosub(sub-call-recording,s,1(1d823890bcc364e6,07946250399,7004,yes)) complete GOSUB_RETVAL=
== Extension Changed 7004[extension-hints] new state InUse for Notify User 7004
== Extension Changed 7004[extension-hints] new state InUse for Notify User 7600
== Extension Changed 7004[extension-hints] new state InUse for Notify User 7509
Anybody Able to Give me a hint? Many thanks. Mike.0
- Replies
-
- April 5, 2019 at 6:00 pm
I can connect me to your system and check it, send me the info to my email: miguel@vitalpbx.com
0- April 5, 2019 at 6:26 pm
Posted by: mriveraI can connect me to your system and check it, send me the info to my email: miguel@vitalpbx.com
Hi Miguel. I have replied…
Thanks 🙂
0- April 5, 2019 at 8:57 pm
- April 6, 2019 at 10:16 am
Posted by: mriveraThe steps to fix this issue were:
- vitalpbx –build-db (I ran this command to check if the database was fully populated)
- vitalpbx –dump-conf (I ran this command to delete all the configurations and re-build again)
I’m pleased to say that CDR reporting and call recording is working as intended now.Â
Many thanks 😀
0
- You must be logged in to reply to this topic.