› VitalPBX Community Support › General Discussion › CID modifier for forwarded calls
What is the best way to add a prefix, or set a CID override, to calls that are forwarded out to outside numbers via “Follow Me” or via a ring group?
You may use the Outbound Routes for overwriting the CID. The default behavior is to send the Caller CID or the extension CID (External CID), depending on configurations.
Tagged: CID