CID modifier for forwarded calls

VitalPBX Community Support General Discussion CID modifier for forwarded calls

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    kbohannon
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    What is the best way to add a prefix, or set a CID override, to calls that are forwarded out to outside numbers via “Follow Me” or via a ring group?

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    You may use the Outbound Routes for overwriting the CID. The default behavior is to send the Caller CID or the extension CID (External CID), depending on configurations.

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