CID Modifier

This topic has 7 replies, 3 voices, and was last updated 6 days, 18 hours ago by Bryan.

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- December 11, 2020 at 11:09 am
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Dan Hole
Participant

I have an issue with CID and looking for a solution

Were in the UK and calls come into the PBX with CID

+441234567890 for me to dial this back i would call 01234567890
So removing the +44 and adding a 0

I can achieve this using the CID modifier prepend and append and works fine until i receive an international call.

if a call arrives from +123456789012345 it would replace it with 03456789012345

What i would like is to match if the callerid starts with +44 then replace that with a 0 which would leave the other international calls alone.

anyone have any suggestions?

Regards

Dan

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- December 16, 2020 at 11:34 am
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Dan Hole
Participant

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does anyone have a suggestion for this?

is there anyway to modify the CID based on the trunk, similar to what we do in other pbx’s

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- December 16, 2020 at 2:04 pm
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Jose Miguel Rivera
Keymaster

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In the inbound routes you have two fields, one for matching the DID and another to match the CID; You can use the CID match for only remove/replace the prefix +44 when the CID contains such format.

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- December 16, 2020 at 2:47 pm
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Dan Hole
Participant
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OK i understand your example it would work however you would need two inbound routes for each number

ddi and cid matching +44. with cid modifier to catch the uk callers

ddi with no cid or modifier to catch the other numbers.

This would get a little messy as there are a few hundred dids on this system.

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- December 16, 2020 at 4:02 pm
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Jose Miguel Rivera
Keymaster

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If you need something more complex you can create a small script that changes the CID Number according to some conditions. For this, you can use the CID Modifier using as a source the “HTTP/HTTPS Request” option.

CID Modifiers

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- December 17, 2020 at 5:12 pm
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Dan Hole
Participant

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Jose, would you have an example of such script as a starting point?

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- January 13, 2021 at 12:37 pm
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Dan Hole
Participant

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does anyone have an example http script they could share with me for this?

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- January 17, 2021 at 9:41 am
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Bryan
Participant

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Hello,

I’m not certain, but it would appear that CID Modify via HTTP/HTTPS might not be URL escaping the data applied through the [CIDNAME] and [CIDNUM] placeholders, causing it to fail in most cases.

I am able to make it partly work by replacing the variables with the actual escaped text, which demonstrates that it does consume the returned JSON data from a REST server and then accordingly replaces the CID name and number.

-Bryan

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