Cisco Phone 6921 Sofkey forward all

This topic has 4 replies, 2 voices, and was last updated 2 years, 9 months ago by Jose Miguel Rivera.

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- April 9, 2018 at 5:17 pm
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stmartinvincent
Participant

I have somes cisco phone modele 6921. i want them to use the forward all softkey but it doesn’t work when I try it.

I used this site web to configure my softkey.xml files :

http://usecallmanager.nz/soft-keys-xml.html

The other part i’dont unserstand is on this site web :

http://usecallmanager.nz/extensions-conf.html#cfwdall

I am not sure what they ask me to do on the my asterisk server. Maybe you would know what i can do or what to do to bypass what they want me to do.

I know i can use *60 to call forward feature but I can’t do a custom softkey who go on *60 with a cisco phone.

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- April 9, 2018 at 5:25 pm
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Jose Miguel Rivera
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Use the Speed dial: http://usecallmanager.nz/line-keys-xml.html

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- April 10, 2018 at 3:23 pm
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stmartinvincent
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It a good way to do it but I need to be able do *58 to activate it and *59 to modify it, and this cisco phone can only have one speed dial. I think i will use the user portal to control the options for forward all

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- April 10, 2018 at 3:46 pm
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Jose Miguel Rivera
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You can create a custom extension files under /etc/asterisk/ombutel called extensions__50-cisco.conf and paste the following dialplan

[cos-all-custom](+)

; Enable/Disable call-forwarding
exten => _cfwdall-.,1,Answer()
same => n,Goto(cos-all-init,${EXTEN:8},1)
same => n,Hangup(normal_clearing)

The phone make a call to x-cisco-serviceuri-cfwdall-XXX where XXX is replaced by the feature number, in this case *60

After save the file, remember to reload asterisk dialplan:

asterisk -rx"dialplan reload"

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- April 10, 2018 at 3:52 pm
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Jose Miguel Rivera
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I forgot that you must to add this in the context: cos-all-custom

exten => _[x]-cisco-serviceuri-.,1,Goto(${EXTEN:19},1)

After added it will look in the following way:

[cos-all-custom](+)
; Phone features such as call-forwarding, pickup and parking require x-cisco-serviceuri extensions to be configured.
exten => _[x]-cisco-serviceuri-.,1,Goto(${EXTEN:19},1)

; Enable/Disable call-forwarding
exten => _cfwdall-.,1,Answer()
same => n,Goto(cos-all-init,${EXTEN:8},1)
same => n,Hangup(normal_clearing)

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