› VitalPBX Community Support › General Discussion › config reload removes queue members
- This topic has 5 replies, 3 voices, and was last updated 2 months, 3 weeks ago by
PitzKey.
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- September 21, 2020 at 1:34 pm
hihaving a strange issue , if i make a config change on PBX and do a reload . all members of a queue get removed from the queue.
even thought persistentmenbers is set to yes and database show list members as persistent
agents log in via queuemetrics could this casue issues
for example
/Queue/PersistentMembers/Q511 : Local/6019@queue-call-to-agents/n;0;1;Local/6019@queue-call-to-agents/n;Local/6019@queue-call-to-agents/n;;0|Local/6032@queue-call-to-agents/n;0;0;Local/6032@queue-call-to-agents/n;Local/6032@queue-call-to-agents/n;;0|Local/6022@queue-call-to-agents/n;0;1;Local/6022@queue-call-to-agents/n;Local/6022@queue-call-to-agents/n;;0|Local/6036@queue-call-to-agents/n;0;0;Local/6036@queue-call-to-agents/n;Local/6036@queue-call-to-agents/n;;0|Local/6016@queue-call-to-agents/n;0;1;Local/6016@queue-call-to-agents/n;Local/6016@queue-call-to-agents/n;;0|Local/6023@queue-call-to-agents/n;0;1;Local/6023@queue-call-to-agents/n;Local/6023@queue-call-to-agents/n;;0|Local/6013@queue-call-to-agents/n;0;0;Local/6013@queue-call-to-agents/n;Local/6013@queue-call-to-agents/n;;0|Local/6003@queue-call-to-agents/n;0;0;Local/6003@queue-call-to-agents/n;Local/6003@queue-call-to-agents/n;;0|Local/6037@queue-call-to-agents/n;0;0;Local/6037@queue-call-to-agents/n;Local/6037@queue-call-to-agents/n;;0|Local/6017@queue-call-to-agents/n;0;0;Local/6017@queue-call-to-agents/n;Local/6017@queue-call-to-agents/n;;0|Local/6020@queue-call-to-agents/n;0;0;Local/6020@queue-call-to-agents/n;Local/6020@queue-call-to-agents/n;;0|Local/6018@queue-call-to-agents/n;0;0;Local/6018@queue-call-to-agents/n;Local/6018@queue-call-to-agents/n;;0|Local/6011@queue-call-to-agents/n;0;1;Local/6011@queue-call-to-agents/n;Local/6011@queue-call-to-agents/n;;0|Local/6001@queue-call-to-agents/n;0;1;Local/6001@queue-call-to-agents/n;Local/6001@queue-call-to-agents/n;;0
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- September 21, 2020 at 7:18 pm
looks like i have this sorted,on qeuuemetrics i was using “Local/6003@queue-call-to-agents/n” to log agents in
with that string , when i clicked update on an extension in the Vital PBX GUI , agents would get removed from the queue.
i removed the trailing “/n” and this sorted the problem.
gerry
0- September 22, 2020 at 1:53 pm
hianyone know why adding “/n” at end of the agent string would cause GUI to to remove the agents when i update an.
looks like i need the /n at end of the Local channel so that queue cannot see status of the exten correctly
issue only seems to happen when i update and extension entry .
gerry
0- September 24, 2020 at 7:56 am
- October 23, 2020 at 9:50 pm
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