CRM and API integration

VitalPBX Community Support General Discussion CRM and API integration

  • Post
    kbohannon
    Participant

    Anyone have any luck getting Salesforce or any other CRM to use the API? I’m only a Zapier-level API person, so I am looking for some guidance.

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    What kind of integration do you need to do? by now the VitalPBX’s API only allows getting information of the PBX.

    You may found the documentation in the following link:

    https://documenter.getpostman.com/view/5481262/S17rvTgc?version=latest

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    kbohannon
    Participant
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    The simplest of all integrations: I just need to get CDR information or even better voicemail recordings, to sync with a CRM like Salesforce or PipeDrive.

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    All is documented in postman

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    Mrshanks
    Participant
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    I agree that would be great. There are a lot of customers who use third party CRMs that want a quick way for us to plugin the api key and other relevant authentication to their app and suddenly they have the ability to view screen pops and know who is calling (apart from the phonebook of course).

    I think we should raise some development capital to get this done. I’m down to contribute if others are.

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