Database error when trying to log in to WebRTC

VitalPBX Community Support VitXi WebRTC Database error when trying to log in to WebRTC

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    sersjuh
    Participant
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    Dear community,

     

    We are using VitalPBX for a couple of months now and so far it works great. We currently have the carrier plan which includes multi tenant and VitXi (also WebRTC). But, however, when I try to log in as any user (that has VitXi Client enabled), on my-hostname/webrtc/login I am getting the following error:

    SQLSTATE[3D000]: Invalid catalog name: 1046 No database selected (SQL: select * from users where user_name = T7_20 limit 1)

    (also see screenshot-1-webrtc as attachment).

     

    I tried to uninstall the VitXi module fromout the GUI and then install it again: no results.

    I also tried to uninstall through the CLI (yum remove) and then install it again (via the GUI and the CLI): no results.

     

    I am not getting the installation page anymore, where I need to select the database etc. So I can not make any changes.

     

    It is possible to manually change a config file or completely remove VitXi WebRTC so I can fully reinstall it again (with the installation wizard)? Or is the issue something else that can be fixed very easy?

     

    I am waiting for the reply’s.

     

    Thanks in advance.

     

    Kind regards,

    Serge

     

     

     

     

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  • Replies
    Maynor Peralta
    Keymaster
    US
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    Hello Sir,

    Do the following in the Linux console:

    #Remove installation file
    rm -rf /var/lib/vitxi/wizard.conf

    Then, try accessing through the WebGUI; it must show you the installation wizard.

    Best Regards!

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