DID inbound routing issue

VitalPBX Community Support General Discussion DID inbound routing issue

  • Post

    Hi all,

    We have a multi-tenant vitalpbx and trying to use the routing through DID to reach a specific destination. for current time, we are trying one DID to test. when we create a trunk on mater tenant and created the inbound route with our DID and the call reached successfully. we removed the inbound and created another tenant and created a inbound routing with our DID but we get message “im-sorry&no-route-exists-to-dest&vm-goodbyet” and I have to delete the trunk and re create it again to be able to receive the call to the specific destination. is there a way to avoid such issue or a button to press after deleting any inbound route and creating another with the same DID under another tenant to update the routing path to the new route?



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