Different external CID numbers for Extension

VitalPBX Community Support General Discussion Different external CID numbers for Extension

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    BigBommel
    Participant

    Hello I am new here and have a question!

    Is there a possibility for the Extension to add different External CID numbers for outgoing calls?

     

    Extension 1000:

    Provider A = +4930990991

    Provider B = +49304180199

    Provider C = +49305810100

     

    Extension 1001:

    Provider A = +4930990992

    Provider B = +49304180200

    Provider C = +49305810101

    Thank you very much

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Viewing 6 replies - 1 through 6 (of 6 total)
  • Replies
    oromero31
    Participant

    Hello, 

    well, you can use external call id for an extension but it is used for all outbound route

     

     

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    BigBommel
    Participant
    Hello, 
    thought you can do it somewhere else. I am still working with an Askozia PBX which is not support anymore because the company was bought by 3CX in 2017. In the Askozia was it possible, see picture.

    Outgoing_Caller_ID.png

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    You may use a caller ID per trunk, as shown in the picture attached. In this way, depending on the trunk a caller id will be sent.

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    BigBommel
    Participant

    Hello,
    Thank you but with the one caller ID per trunk is not what we need because each of the 10 agents has two different caller ID’s. So I would have best to create two extensions per agent with different caller ID and enter in Yealink. In the Askozia there is the possibility in the extension to enter the different caller ID per trunk

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    Why each agent has two caller IDs?, Why don’t send the pilot number of the VoIP provider?

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    BigBommel
    Participant
    We have two companies in one company, trade and logistics. So that customers always get their right agent you have two caller IDs.
    	
    	Extension - 1000 (Agent-1)
    	Trade = 581010-10
    	Logistics = 418001-41
    	
    	Extension - 1001 (Agent 2)
    	Trade = 581010-15
    	Logistics = 418001-46
    	
    	We have been suffering for more than 5 years giving you phone numbers to our customers.
    	Be it done already, because your PBX is great!
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Viewing 6 replies - 1 through 6 (of 6 total)
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