DIversion Header support

VitalPBX Community Support General Discussion DIversion Header support

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    KyriacosP
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    Hello,

    We have the following scenario: An incoming call arrives to an extension and the extension has a follow me which sends the call to a mobile number. However, in the redirection call diversion is not present, which means that the end party (mobile number) does not see the original calling number. Send diversion header is enabled in pjsip profile and CallerID on diversions is set to callee. Is there a way to send the diversion header on redirection calls as our provider asks this in order for the initial caller id to appear on the end party?

    Could you please provide assistance on this asap?

    Thank you.

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