Do not able to delete voicemail in panel

VitalPBX Community Support General Discussion Do not able to delete voicemail in panel

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    linkat
    Participant

    Hi!

    In panel i can’t delete voicemail.

    If i click on red icon, it nothing appens.

    Can you help me?

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  • Replies

    May you give us a little more of Information:

    • What browser are you using?
    • What browser version?
    • Is there any error when pressing the delete option?
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    PitzKey
    Participant
    US

    We had the same issue under a tenant that had our company name as the tenant prefix instead of T2_ (Company Name ABC LLC, prefix was ABC) and the voicemail folder was abc llc-voicemail (notice one dash missing between abe & llc)

    There were no errors, nothing happened when you clicked delete.

    We since moved everything back to the core system and deleting voicemails from the Panel works again.

    We also couldn’t run backup because of this missing dash.

    Thanks

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    We will check it, thanks for reporting it

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    linkat
    Participant

    @ing-joserivera26

    We use Firefox 70.0.1.

    When i pressed delete button i see the message that tell me the message is deleted. But if i refresh the page the message is not deleted.

    Also we use tenant but with standard T2_ prefix.

    Thanks

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