- July 1, 2021 at 3:27 am
When I try to register a WebRTC browser phone to a VitalPBX extension, it requires me to change the extension profile from UDP to WebRTC and the browser phone starts working. But my desk IP phone stops working, because it works on UDP. Then when I try to revert the extension back to UDP profile and go into that profile, and just enable WebRTC in that profile and put transport to Auto so that both IP desk phone and browser soft phone work on the same extenion, the desk phone becomes unavailable.
How do I have both IP phone and webrtc softphone work on the same extensions and both ring on incoming calls?0
- July 1, 2021 at 12:44 pm
- July 1, 2021 at 5:23 pm
- July 1, 2021 at 5:34 pm
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- July 1, 2021 at 8:18 pm
As Sir PitzKey. Mentions, the PJSIP profile, and the WebRTC have different settings so that they can work correctly.
You can set the transport to “auto” perfectly, but there are other settings that are strictly different like the “Media Encryption“, which in WebRTC should be “DTLS“.
Remember that what is registered is a device of a certain extension. That is why we recommend creating the devices depending on the environment where they will be used.
In VitXi WebRTC, the device assigned to the user is automatically registered, the credentials are obtained dynamically.
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