Error sending STUN request: Network is unreachable

VitalPBX Community Support General Discussion Error sending STUN request: Network is unreachable

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    mustafa.ecentrix
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    Hi Sir,

    I got this error on console asterisk when outbound call

    — Called SIP/TELINDO/18728081287264002
    — SIP/TELINDO-00000001 is making progress passing it to PJSIP/8001-00000005
    [2021-04-30 01:48:52] WARNING[1607]: acl.c:1029 ast_ouraddrfor: Cannot connect to 2620:9b::192a:c4be: Network is unreachable
    [2021-04-30 01:48:52] ERROR[1607]: pjproject: <?>: icess0x267f4d8 …Error sending STUN request: Network is unreachable

    Additional information

    I installed VitalPBx on alicloud.
    The local IP address is private ip and is automatically set by the alibaba system when creating an instance (vm). While the public ip is outside but using NAT symetric

    Here is there information ip address

    [root@vitalpbx ~]# ifconfig
    eth0: flags=4163<UP,BROADCAST,RUNNING,MULTICAST> mtu 1500
    inet 192.168.0.9 netmask 255.255.255.0 broadcast 192.168.0.255 –> Local IP
    inet6 fe80::216:3eff:fe01:6bc6 prefixlen 64 scopeid 0x20<link>
    ether 00:16:3e:01:6b:c6 txqueuelen 1000 (Ethernet)
    RX packets 22896 bytes 7696331 (7.3 MiB)
    RX errors 0 dropped 0 overruns 0 frame 0
    TX packets 23014 bytes 7420029 (7.0 MiB)
    TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

    lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
    inet 127.0.0.1 netmask 255.0.0.0
    inet6 ::1 prefixlen 128 scopeid 0x10<host>
    loop txqueuelen 1000 (Local Loopback)
    RX packets 48806 bytes 7625246 (7.2 MiB)
    RX errors 0 dropped 0 overruns 0 frame 0
    TX packets 48806 bytes 7625246 (7.2 MiB)
    TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0

    [root@vitalpbx ~]# curl ifconfig.me
    147.139.182.175 –> this is public ip

    Thanks

    • This topic was modified 2 months, 4 weeks ago by mustafa.ecentrix. Reason: notify to email & add tag
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