Extremely slow navigation

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    • June 15, 2020 at 12:49 am
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    Chintan Shukla
    Participant
    We have installed VitalPBX on new dedicated server with 8 core processor, 32GB RAM and dual SSDs on RAID 1. We installed CentOS 7 and then installed VitalPBX.

    Some reason the web interface is running extremely slow since day one. I was not able to find anyway to speed it up. I verified and made sure all the components are uptodate.

    Once you click on any menu item, the green bar on top atleast takes 5 seconds to complete and navigate. Does anyone else have this issue?

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Viewing 8 replies - 1 through 8 (of 8 total)
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    • June 15, 2020 at 12:55 am
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    Rodrigo Cuadra
    Keymaster
    NI
    You could enter the console by ssh and run “top” command and send the information that shows you, with this we will see what process is occupying the resources of the server.
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    • June 15, 2020 at 4:43 am
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    Chintan Shukla
    Participant
    CPU Usage is always around 1%. Attached is the snapshot.

     

    Version : 2.4.2-3
    Asterisk : Asterisk 16.6.2
    Linux Version : CentOS Linux release 7.8.2003 (Core)
    Load : Last Minute: 0.04, Last 5 Minutes: 0.11, Last 15 Minutes: 0.13
    Clock : Sun 2020-06-14 23:37:42 CDT
    NTP Sync. : yes

     

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    • June 15, 2020 at 5:52 am
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    Jose Miguel Rivera
    Keymaster
    NI
    How is the CPU usage on VitalPBX dashboard?

    Do you have a good network connection?, Did you already try in another network?

    According to the snapshot, I don’t see any anormal activity.

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    • June 15, 2020 at 4:12 pm
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    Chintan Shukla
    Participant
    CPU Usage on dashboard is usually 5% to 8% as soon as I log in and then it drops to 2% or 1%. It takes atleast 3 to 5 seconds to go to different options. We have GigE directly to Internet in our own rack. I tried from same network/switch as well but speed issue continues.

    Is that because I did not install VitalPBX via customized ISO? I had to install Cent OS 7 first and then VitalPBX via script. Not sure if that would make any difference.

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    • June 15, 2020 at 4:17 pm
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    Jose Miguel Rivera
    Keymaster
    NI
    According to the info your server has enough capacity to run the PBX faster.

    I think it could be something related to the writing velocity of the hard drive.

    Just to discard any issue, you should try to install the PBX on a vps for comparing the speed of GUI

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    • June 17, 2020 at 6:50 pm
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    deanwalker
    Participant
    GB
    We have had the same issue with Vital

    I have tested this on servers in the US and UK. Dedicated Gigabit up and down links. Big servers, small servers and even a local server using a nvme ssd with around 2gb write speed.

    Its never been quick for me but useable

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    • June 17, 2020 at 6:54 pm
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    Jose Miguel Rivera
    Keymaster
    NI
    Did you ever tested on digital ocean?

    If you give us access through SSH and Web, we can validate the issue, because we are not able to reproduce it in any of our installations.

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    • June 26, 2020 at 1:21 am
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    Chintan Shukla
    Participant
    Thanks Jose. let me send you access.
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