Fax Email Signature

VitalPBX Community Support General Discussion Fax Email Signature

  • Post
    Mrshanks
    Participant

    Presently, Fax email signature says VitalPBX. This is confusing to our customers sometimes as they don’t trust the email. Does the new update give us the chance to update this? Or did I miss something elsewhere?

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    Try updating the Virtual Faxes add-on, the branding add-on, and the Core, because, in the latest versions, the VitalPBX string is replaced with the app name value on the branding module.

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    Mrshanks
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    Okay. I’ll try that and send a test. If it does not work, I’ll update you. Otherwise, assume it did. You guys are great. Thanks!

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    Mrshanks
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    Just an update.

    We updated the whole PBX to latest version and also the modules. However, when a fax is received it says “You have received a fax” and still says VitalPBX in signature. Ideally, we’d like to be able to edit the subject and signature and content using variables. Yes, I know it is on the roadmap per the class.

    However, the signature line did not change. Is there something else I should be doing?

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    As a workaround, in the file /usr/share/ombutel/i18n/en_US/virtual_faxes.txt

    Search for the following lines:

    fax_recvd.success.message
    fax_recvd.success.subject

    Change them according to your needs.

     

     
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    Mrshanks
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    Thanks. I removed the variables on those lines for time being. I expect this file to be overwritten on next update correct? Just want to make sure I have a process to deal with it for the meantime.

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    Yes, this file will be overwritten on the next update.

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    We just released an update of the Virtual Faxes add-on to fix the reported issue.

     

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    InTeleSync
    Participant
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    Works well. Thank you.

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    Mrshanks
    Participant
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    Thank you. There’s another issue that I’ll email you about privately. It’s not urgent.

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Viewing 9 replies - 1 through 9 (of 9 total)
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